
So what is it you do again?
Technology-Focused Business Consultancy for SMEs
Overview:
A consultancy that partners with small and medium-sized enterprises (SMEs) to help them optimise how they use technology across their business. It focuses not on selling software, but on aligning digital tools with business goals, reducing inefficiencies, and unlocking growth through smarter systems and automation.
🔧 What It Involves:
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Technology Audits & Strategy
Reviewing current systems, processes, and team capabilities to build a technology roadmap that supports the business’s objectives. -
Process Optimisation
Identifying manual, repetitive, or siloed tasks that can be automated or streamlined. -
System Integration
Ensuring platforms like CRM, VoIP, email, and finance systems work together for better visibility and productivity. -
Implementation Oversight
Managing or advising on technology implementation projects to reduce disruption and increase adoption. -
Vendor Management
Helping clients source the right tools or providers—and manage the procurement process objectively. -
Training & Change Management
Supporting teams in adopting new systems through tailored training and documentation.
💡 Core Characteristics:
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Independent – Acts in the client's interest, not tied to any one platform or vendor.
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Practical – Focuses on tools the business already owns or can afford.
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Results-Driven – Measures success in terms of time saved, costs reduced, and scalability gained.
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Collaborative – Works alongside internal teams to build understanding and buy-in.