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Business Optimisation as a Service

In addition to day rate and project work, I offer 2 levels of subscription;

  • Plan, Manage and Deploy
    • A fully managed service, with regular on-site time and ongoing engagement with you and your team. Designed to avoid wholesale change and slowly develop how technology is used within your organisation at a pace that you and your team are comfortable with.
      • One quarterly project included on a rolling basis
      • planned
      • deployed
      • supported
      • New project every quarter
      • Allows for building automation into your business in a controlled way that promotes adoption
  • Audit and Support
    • AI tools are not only plentiful, they can be fun to expirement with and a sometimes welcome distraction from the "day job". It might be that it's more attractive for you to manage automated workflows inhouse, however, recognise the importance of having everything regularly mapped and indexed so they are easily located for business continuity
      • Quarterly Process Mapping
      • AdHoc remote support and advice

Benefits of Subscription Plans

  • Track changes and create an audit trail helping with business continuity and support
  • Improve uptime by having previous versions available to "dial back" to if an update hasn't had desired effect
  • Designed for ongoing projects to integrate multiple systems and processes
  • Builds institutional understanding over time
  • Ensures consistent quarterly analysis (not one-off fire-fighting)
  • Provides a dependable advisory line without cost creep
  • Helps create internal momentum for change
  • Allows for a strategy to be agreed and a controlled roll out across multiple teams

A Strategy plan for a subscription based model might follow a similar structure to the below table;

Quarter

Focus

Deliverables

Notes

M1

Discovery & Mapping

• Current-state workflow diagrams (AS-IS) • Pain-point inventory • Stakeholder interviews summary

Baseline established

M2

Gap & Opportunity Analysis

• TO-BE workflow designs • Quick-win recommendations • ROI estimates for priority items • Automation feasibility reports • Revised KPIs & SLAs

Prioritised backlog

M3

Detailed Process Breakdown

• Sub-process deep dives (selected 2–3 critical stages) • Implementation Plan

Execution-Ready

Q2 Plan

Implementation Roadmap

• Phased rollout plan • Change management toolkit • 90-day pilot design

Execution