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Our Bespoke Buying Process

Procurement is a process, Purchasing is a function - a very important distiction.

We conduct a procurement excercise that establiashes what you want to achieve, ensures that it is comopatible with what you alerady have and fits nwith your strategy for what the future looks like. This gives you the tools to purchase with confidence.

At maru, we don’t believe that Automating existing tools is the only possible solution, sometimes a more efficient route to achieve your goals is to get the right tool for the job.

Our bespoke buying process is designed to reflect the specific needs, goals and constraints of your organisation. Every decision is guided by insight — not assumption.

Step 1: Discovery

We start by understanding your current setup, business objectives, and any pain points. This may involve reviewing existing contracts, spend analysis, usage patterns, and team requirements.

Step 2: Define Requirements

Together we shape a clear, concise brief. This includes:

  • Functional and technical needs

  • Budget parameters

  • Integration or compliance considerations

  • Timescales

Step 3: Market Scan or Trusted Network

Depending on your preference, we:

  • Go to market independently to gather tailored options, or

  • Source from our vetted panel of trusted suppliers.

Either way, we remain vendor-neutral and work only in your interests.

Step 4: Evaluate Options

We present a clear summary of your best-fit solutions. We’ll explain the trade-offs, highlight any hidden costs, and help you make sense of the small print.

Step 5: Negotiate & Procure

Once you’ve chosen your preferred route, we can handle the negotiation and procurement — ensuring the best value, terms, and implementation support.

Step 6: Implementation Oversight

We can even stay involved during onboarding or transition phases, coordinating with the supplier(s) and your internal teams to ensure smooth rollout with minimal disruption.

Step 7: Review & Refine

Whatever you choose for steps 5 and 6, we check in to ensure everything is working as expected — and can make adjustments if needed. You stay in control with clear reporting and ongoing access to support.