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Privacy Policy

Last Updated: 15th January 2026

1. Introduction

Welcome to Maru ICT Limited ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (maru.consulting) or engage with our consulting services.

2. Who We Are (Data Controller)

For the purposes of the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the Data Controller is:

Maru ICT Limited 18 Moor Park Place Prestwick, Ayrshire, KA9 2NH Email: kenny@maru.consulting Phone: 01292 430831

3. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together follows:

  • Identity Data: First name, last name, job title, and company name.

  • Contact Data: Email address, telephone number, and business address.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and operating system (via our website analytics).

  • Usage Data: Information about how you use our website and services.

4. How We Collect Your Data

  • Direct Interactions: You may give us your identity and contact data by filling in forms on our website (e.g., requesting a Readiness Audit) or by corresponding with us by phone, email, or LinkedIn.

  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions using cookies and server logs.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: To deliver the consulting services or audits you have requested.

  • Legitimate Interests: To reply to your inquiries, manage our relationship with you, and improve our website and services.

  • Legal Obligation: To comply with a legal or regulatory obligation (e.g., HMRC tax requirements).

We do not sell your data to third parties.

6. Third-Party Services

We use trusted third-party service providers to help us run our business. These providers may process data on our behalf:

  • HubSpot: Our website hosting and Customer Relationship Management (CRM) platform.
  • Bigin by Zoho: Our primary Customer Relationship Management (CRM) tool for managing prospective clients and professional contacts.

  • Google Analytics: To understand website traffic (anonymized data).

  • Google Workspace: For email and internal document storage.

All third parties are contractually obliged to keep your data confidential and secure.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and contractors who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to the processing of your personal data.

If you wish to exercise any of the rights set out above, please contact us at kenny@maru.consulting

10. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies.